Privacy Policy

Welcome to the online home of Vị Quê Kitchen.

At Vị Quê, we believe that every encounter is a destined connection (a “Duyên”). To honor the trust our beloved guests have placed in us, protecting your privacy and personal information is always our top priority.

This Privacy Policy is created to help you understand how Vị Quê Kitchen collects, uses, and safeguards the information you share with us.

1. What information do we collect?

To provide you with the most thoughtful and personalized service, Vị Quê Kitchen may collect the following information when you interact with our website (booking a table, contacting us, subscribing to our newsletter):

Identifying Information: Full name, Phone number, Email address.
Service Information: Reservation time, number of guests, special dietary requirements, or food allergies (if any).
Feedback Information: Your comments and reviews regarding your experience at Vị Quê.

2. How does Vị Quê use your information?

Every piece of information you provide is deeply appreciated and strictly used for purposes that bring convenience and good experiences to you:

Service Support: To confirm your reservations and prepare in advance for your spatial preferences or special dietary needs, ensuring a flawless dining experience.
Guest Care: To answer your inquiries, send thank-you notes, and assist you throughout your journey with us.
Spreading Good News: With your consent, we may send you updates on new seasonal menus, appreciation programs, or peaceful stories from the Vị Quê kitchen. You can opt out of these emails at any time.
Quality Improvement: To listen, understand, and continuously elevate our culinary experience and atmosphere.

3. Our Commitment to Information Protection

Your peace of mind is the foundation of everything we do at Vị Quê. We strictly commit to:

Never selling, trading, or sharing your personal information with any third party for commercial purposes.
Only sharing information internally with the Vị Quê team to serve you directly, or with our trusted payment/delivery partners (should you use delivery services) under rigorous confidentiality agreements.
Applying appropriate technical security measures to protect your data from unauthorized access.

4. Data Retention Period

Vị Quê will retain your personal information only for the duration necessary to fulfill the purposes stated above, or until you request its deletion from our system.

5. Your Rights

You always have full control over your information. If you wish to review, update, correct, or request the deletion of your personal data from our system, please reach out to us via the contact channels below. Our team will assist you promptly and wholeheartedly.